§ 1 Definitions.
1. The terms used in the Regulations have the following meanings:
a) Administrator - NL Slowianka Nataliia Larina, address: ul. Dr. Józefa Babińskiego 71A, 30-393 Kraków, REGON: 122833197, NIP: 6783147460,
b) Personal data - all information about an identified or identifiable natural person; an identifiable natural person is a person who can be directly or indirectly identified, in particular on the basis of an identifier such as name and surname, identification number, location data, internet identifier or one or more specific physical, physiological, genetic, mental factors, economic, cultural or social identity of a natural person (Article 4 point 1 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (GDPR);
c) Customer - a natural person with full legal capacity, as well as a legal person or an organizational unit that is not a legal person, the special provisions of which grant legal capacity, which places an Order within the Store and is a buyer under the Contract of Provision concluded with the Store Owner Services;
d) Civil Code - the Act of 23 April 1964 Civil Code (consolidated text, Journal of Laws 2014.121);
e) Regulations - these Regulations for the provision of electronic services as part of the Online Store www.natalialarina.pl;
f) Online Store or Store - the website available at www.natalialarina.pl, through which a commercial offer is presented and the Procurement process is carried out leading to the conclusion of the Service Provision Agreement;
g) Service - a service presented in the Online Store;
h) Agreement for the provision of Services - an agreement for the provision of Services within the meaning of the Civil Code concluded using the Online Store between the Store Owner (seller) and the Customer (buyer);
i) Consumer Rights Act - the Act of 30 May 2014 on consumer rights (Journal of Laws 2014.827).
j) PIT Act - of July 26, 1991 on personal income tax (consolidated text, Journal of Laws 2012.361, as amended);
k) Act on PTU - the Act of March 11, 2004 on tax on goods and services (consolidated text, Journal of Laws 2011.177.1054, as amended);
l) Store Owner -NL Slowianka Natalia Larina, address: ul. Dr. Józefa Babińskiego 71A, 30-393 Kraków, REGON: 122833197, NIP: 6783147460, being the selling party under the Service Agreement concluded with the Customer. In addition, the Store Owner is the organizer of the Services on the basis of a power of attorney granted by the Customer;
m) Order - the Customer's declaration of intent aimed directly at the conclusion of the Service Provision Agreement, specifying in particular the type and number of Services.
§ 2 General provisions.
2.1. These Regulations define the rules for using the Online Store available at www.natalialarina.pl.
2.2. These Regulations are the regulations referred to in Art. 8 of the Act of July 18, 2002 on the provision of electronic services.
2.3. The Online Store, operating at www.natalialarina.pl, is run by the Store Owner.
2.4. These Regulations define in particular:
a) the rules for registering and using the account as part of the Online Store;
b) the terms and conditions for submitting Orders via the Online Store;
c) the rules for concluding Service Provision Agreements with the use of services provided as part of the Online Store.
2.5. Using the Online Store is possible provided that the ICT system meets the device with Internet access used by the Customer with the following minimum technical requirements:
a) Internet Explorer;
b) Mozilla Firefox;
c) Google Chrome;
e) Apple Safari;
2.6. Customers can access these Regulations at any time via the link found on the home page of the website www.natalialarina.pl and download it, as well as copy, store or record in electronic form and make a printout or printouts.
2.7. Information about the Services provided on the Store's websites, in particular their descriptions, requirements and prices, constitute only an invitation to conclude a contract, within the meaning of art. 71 of the Civil Code.
2.8. The price information provided on the website www.natalialarina.pl is binding and does not change only from the moment the Customer receives an e-mail from the Store Owner containing the final confirmation of all essential elements of the Order.
§ 3. Rules for using the Online Store.
3.1. The condition for using the Online Store, in particular for concluding Service Agreements, is registration or providing the required identification data, in particular:
a) name and surname, company name or name,
b) e-mail address,
c) address of the place of residence or seat,
d) delivery address,
e) Tax Identification Number (NIP) in the case of entities conducting business activity,
f) other data necessary to complete the Order, in particular to issue a VAT invoice.
3.2. Registration takes place by completing and accepting the registration form available in the tab at www.natalialarina.pl.
3.3. By registering, you consent to the content of the Regulations.
3.4. The Store Owner may refuse or deprive the Customer of the right to use the Online Store, as well as may temporarily limit access to some or all of the Online Store resources, with immediate effect, in the event of a breach by the Customer of the Regulations, and in particular when the Customer:
a) provided during registration in the Online Store data that is untrue, inaccurate or out of date, misleading or violating the rights of third parties,
b) has infringed personal rights of third parties via the Online Store,
c) engages in other behavior contrary to the law or morality.
3.5. In order to ensure the security of the transmission of messages and data in connection with the services provided as part of the Online Store, the Store Owner takes technical and organizational measures appropriate to the degree of threat to the security of the services provided, in particular measures to prevent the acquisition and modification of personal data sent electronically by unauthorized persons.
3.6. The Online Store service is available to customers only from Monday to Friday, between 9:00 a.m. and 5:00 p.m.
§ 4 Procedure for the conclusion of the Service Provision Agreement
4.1. In order to conclude the Agreement for the provision of Services via the Online Store, go to the website www.natalialarina.pl, select the Service - place an Order, taking further technical steps based on the messages displayed to the Customer and information available on the website.
4.2. The selection of the Services ordered by the Customer is made by adding them to the basket.
4.3. When submitting the Order - until the "Pay" button is pressed - the Customer can modify the entered data. To do this, follow the displayed messages and information available on the current website of the Online Store.
4.4. After the Customer using the Online Store provides all the necessary data, a summary of the placed Order will be displayed. The summary of the placed Order will include information on:
a) the subject of the contract;
b) unit and total price of the ordered products, including delivery costs provided separately; possibly additional costs, if any,
c) selected payment method,
d) data contained in the VAT invoice;
4.5. In order for the Customer to submit an offer to conclude a Service Agreement, it is necessary to send an Order, which is preceded by accepting the content of the Regulations, providing data marked as mandatory and pressing the "Order" button.
4.6. Pressing the button "I am ordering I pay" ends the process of completing the Order and is tantamount to submitting a declaration of will by the Customer that he undertakes to use the selected services and pay their price
4.7. The Customer receives an e-mail confirming the submission of the Order, containing the final confirmation of all essential elements of the Service Agreement. After receiving the confirmation, the Customer has the right to modify or cancel the Order, with effect to the content of the Service Agreement, only by contacting the Online Store staff via the e-mail address of the Online Store. Modification or cancellation is effective for the Store Owner provided that a relevant confirmation is received from the Store Owner and the Customer's e-mail address.
4.8. The contract for the provision of Services is considered concluded upon receipt of the confirmation of placing the Order. The customer and the owner of the store are bound by the content of the confirmation of placing the Order, unless the customer modifies or cancels it in the manner provided above.
4.9. The conclusion of the Service Provision Agreement, in particular by clicking the "I am ordering" button, is tantamount to the fact that the Customer grants the Store Owner a power of attorney to conclude on his behalf and on his account a contract for the provision of services related to the delivery of Services, with the entity indicated in accordance with the delivery option selected by the Customer. The customer is obliged to reimburse the delivery costs incurred on his behalf. The funds provided for this purpose do not constitute the income of the Store Owner within the meaning of the PIT Act and do not constitute payment for sales within the meaning of art. 29a of the PTU Act, so they do not increase the tax base with the tax on goods and services. Powers of attorney it is used to minimize shipping costs and in no way additionally charges the customer.
4.10 Payment of the price for the Services may take place:
a) by traditional transfer;
b) by transfer via Przelewy24.
4.11 The Customer has the right to choose the payment of the price for the Service:
a) payment of the entire price for the Service when placing the Order;
b) payment of half of the price for the Service, constituting a down payment within the meaning of Art 394 of the Civil Code; the second half of the price for the Service should be paid at the latest at the commencement of the Service (under pain of refusal to provide it and the possibility of the Store Owner's withdrawal from the Service Agreement and keeping the deposit).
4.12 If you choose to pay for the Services by traditional transfer, payment of the entire price for the Service or half of the price for the Service (deposit) should be credited to the Store Owner's bank account within 5 working days from the date of placing the Order by the Customer. Otherwise, the Service Agreement shall expire.
§ 5. The right to withdraw from the contract
5.1. Each customer who is a consumer within the meaning of art. 221 of the Civil Code and the user of the Online Store has the right to withdraw from the concluded Agreement for the provision of Services (remotely or off-premises), within 14 days, without giving a reason and without incurring costs, except for the costs specified in art. 33, art. 34 sec. 2 and art. 35 of the Act on consumer rights.
5.2. The Customer may withdraw from the Service Provision Agreement by submitting a declaration of withdrawal from the contract. The declaration may be submitted on the form, a specimen of which is attached as Annex 1 to the Regulations. To meet the deadline, it is enough to send a statement before its expiry. The declaration of withdrawal should be sent to the following address: NL Slowianka Nataliia Larina, ul. Babińskiego 71A, 30-393 Kraków, Kraków poviat, province MAŁOPOLSKIE or by e-mail, with distinction in the e-mail title of the order number to the e-mail address: email@example.com.
5.3. The store owner / seller is obliged to immediately, not later than within 14 days from the date of receipt of the Customer's (who is a consumer) statement of withdrawal from the contract, return to the Customer all payments made by him, including the costs of delivering the goods. The store owner / seller refunds the payment using the same method of payment as used by the customer, unless the customer has expressly agreed to a different method of return, which does not involve any costs for him. If the Supplier has not offered to pick up the item from the Customer himself, he may withhold the reimbursement of payments received from the Customer until he receives the item back or until the Customer provides proof of its return, whichever occurs first.
5.4. The right to withdraw from a contract concluded outside the business premises or at a distance is not available to the consumer in relation to contracts:
1) for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who has been informed before the commencement of the service that after the entrepreneur has fulfilled the service, he will lose the right to withdraw from the contract;
2) in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract;
3) in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs;
4) in which the subject of the service is an item that deteriorates quickly or has a short shelf-life;
5) in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;
6) in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;
7) where the subject of the service are alcoholic beverages, the price of which was agreed upon conclusion of the sales contract, and the delivery of which may take place only after 30 days, and the value of which depends on fluctuations in the market over which the entrepreneur has no control;
8) in which the consumer has expressly demanded that the entrepreneur come to him for urgent repairs or maintenance; if the entrepreneur provides additional services other than those requested by the consumer, or provides items other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract with regard to additional services or items;
9) in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;
10) for the delivery of journals, periodicals or
magazines, with the exception of subscription contracts;
11) concluded through a public auction;
12) for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract indicates the day or period of service provision;
13) for the delivery of digital content that is not recorded on a tangible medium, if the performance began with the consumer's express consent before the deadline to withdraw from the contract and after informing the entrepreneur about the loss of the right to withdraw from the contract.
5.5 We reserve the right to cancel the training for random reasons no later than one week before the event.
§ 6. Complaints regarding the provision of electronic services
6.1. The store owner takes steps to ensure the proper operation of the Online Store, to the extent that results from the current technical knowledge and undertakes to remove any irregularities reported by customers within a reasonable time.
6.2. The Customer is obliged to immediately notify the Store Owner of any irregularities or interruptions in the functioning of the Online Store website.
6.3. In the complaint, the Customer should provide his name and surname, correspondence address, type and date of irregularities related to the functioning of the Online Store.
6.4. The store owner undertakes to consider each complaint within 14 days, and if it was not possible, to inform the customer during this period when the complaint will be considered.
§7 Amendments to the Regulations.
The Store Owner reserves the right to amend these Regulations in the event of at least one of the following reasons:
a. a change in the functioning of the Services offered by the Owner of the Store; including the withdrawal of the service to which the provisions of the Regulations apply,
b. introduction by the Owner of Store Services to which the provisions of the Regulations will apply;
c. change of IT systems used to support the products and services offered by the Store Owner, to which the provisions of the Regulations apply,
d. change of legal provisions in the field covered by the activities of the Online Store;
e. change of tax regulations and / or accounting principles applied by the Store Owner,
f. change or issuance of new court rulings, rulings of administrative bodies, recommendations or recommendations of authorized bodies, including the President of the Office of Competition and Consumer Protection - to the extent related to the performance of the contract or the Regulations,
2. In the event of changes to the Regulations, the Store Owner shall deliver to the Customer the amended Regulations or a list of amendments to the Regulations via e-mail.
3. The Store Owner informs about the proposed changes to the Regulations no later than 14 days before their entry into force.
4. If the Customer does not agree to the changes to the Regulations, he may terminate the Regulations with immediate effect, and the Regulations in the wording from before the introduced changes shall apply to the Service Agreements concluded prior to the termination of the Regulations.
§8 Final provisions
8.1. Settlement of any disputes arising between the Store Owner and the Customer, except for the Customer who is a consumer within the meaning of Art. 221 of the Civil Code, are subject to a common court having jurisdiction over the seat of the Store Owner. Disputes between the Store Owner and the Customer who is a consumer within the meaning of Art. 221 of the Civil Code are recognized by the court having general jurisdiction.
8.2 At the address http://ec.europa.eu/consumers/odr there is an online platform for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or contract for the provision of services. The store owner does not consent to the out-of-court settlement of disputes arising from the Regulations or the contract regarding a given Service.
8.3. Amendments to logs of acts of legal acts indicated in the Regulations do not necessitate changes to the Regulations.
TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT
(this form should be completed and returned only if you wish to withdraw from the contract)
- Addressee [here the entrepreneur should enter the entrepreneur's name, full postal address and, if available, fax number and e-mail address]
- I / We (*) hereby inform / inform (*) about my / our withdrawal from the contract for the sale of the following services (*) contract for the supply of the following services (*) contract for specific work consisting in the performance of the following things (*) / for the provision of the following service (*)
- Date of conclusion of the contract (*) / receipt (*)
- Name and surname of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if the form is sent in paper version)
(*) Delete as appropriate